WHEN WILL MY ITEMS BE SHIPPED?
Order processing time is 1-2 days, depending on the daily order volume.
Currently, we only ship to customers in Vietnam and the US.
All products listed on handicraftvietnam.us are available in our warehouses in Vietnam and the US. To minimize shipping time, we will select the appropriate warehouse location based on the customer’s address.
- For customers in the US (items will be shipped from 10281 Frosty Ct, Manassas, VA 20109, United States):
Shipping time is 1-3 days. Shipping cost is $6.95.
- For customers in Vietnam (items will be shipped from 56 Che Lan Vien, Bac Lenh Ward, Lao Cai 31000, Vietnam):
Shipping time is 2-3 days. Shipping cost is $1.95.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven’t received one or if the tracking number doesn’t work, no worries. Contact us and we’ll solve it!
If you need more detailed information, please shoot us an email at [email protected] and we’ll help you out!
Unexpected Delays
In some instances, delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive, and we will work with you to resolve any situation.